About Us

Job Title: Property Manager
Company: Massachusetts Biomedical Initiatives (MBI)
Location: Worcester, MA
Employment Type: Full-Time

About MBI:
Massachusetts Biomedical Initiatives (MBI) is a non-profit organization focused on establishing Central Massachusetts as a global hub for biotechnology, biomanufacturing, and startups. We lead regional economic development initiatives, support workforce development pipelines, and support the startup cluster in the region through our incubator and accelerator programs.

Job Summary:
We are seeking an experienced Property Manager to oversee the operations, maintenance, and tenant relations for a 500,000 square foot, five-property biotech park campus in Worcester, MA. The ideal candidate will ensure the campus operates efficiently, meets the specialized needs of biotech tenants, and maintains a high standard of safety, compliance, and tenant satisfaction.
• Property Operations: Manage daily operations of the campus, including maintenance, landscaping, security, and janitorial services. Coordinate with vendors and contractors to ensure timely and cost-effective service delivery.
• Tenant Relations: Serve as the primary point of contact for tenants. Address tenant needs, resolve issues promptly, and foster strong relationships to ensure high tenant retention.
• Facility Maintenance: Oversee a Facilities Technician and vendors to provide preventative maintenance and repairs for HVAC, electrical, plumbing, and specialized lab systems. Ensure facilities meet biotech industry standards.
• Compliance & Safety: Ensure compliance with local, state, and federal regulations, including OSHA, EPA, and biotech-specific standards. Maintain safety protocols and emergency preparedness plans.
• Budget Management: Develop and manage annual operating budgets for the campus. Monitor expenses, negotiate vendor contracts, and optimize operational costs while maintaining quality. Approve regular invoices based on work completed and support internal accounting teams on billing and payments.
• Leasing Support: Collaborate with leasing teams to attract and retain biotech tenants. Provide input on lease terms and ensure spaces meet tenant specifications.
• Reporting: Prepare regular reports on property performance, tenant satisfaction, and financial metrics for ownership and stakeholders.
 

Qualifications
• Experience: Minimum of 5 years of property management experience, preferably with commercial or biotech/lab properties.
• Education: Bachelor’s degree in real estate, business administration, facilities management, or a related field. Relevant certifications (e.g., CPM, RPA, or FMA) are a plus.
• Technical Knowledge: Familiarity with biotech facility requirements, including lab infrastructure, environmental controls, and regulatory compliance.

Skills:
o Strong organizational and problem-solving skills.
o Excellent communication and interpersonal abilities for tenant and vendor interactions.
o Proficiency in Microsoft Office Suite and property management tools
o Financial acumen for budgeting and expense management.
• Other: Ability to work on-site in Worcester, MA, with occasional after-hours availability for emergencies.

Work Environment
• Full-time position based at the biotech park campus in Worcester, MA.
• Collaborative environment with frequent interaction with tenants, vendors, and ownership.
• Opportunity to contribute to a cutting-edge biotech hub supporting innovation and research.

Compensation
• Competitive salary commensurate with experience.
• Medical and dental insurance
• Life insurance, STD & LTD insurance
• 403 (b) retirement plan with generous employer match
• Paid vacation, holidays, sick time, and bereavement
• Maternity/Paternity paid leave
• Supportive team structure and company culture with a focus on work/life balance

Why Join MBI?
As a Property Manager you will play a pivotal role in shaping the future of the life sciences industry in Central Massachusetts. You’ll work with a passionate team, engage with innovative partners, and make a lasting impact on the region’s economy and workforce. MBI offers a competitive salary, comprehensive benefits, and a collaborative work environment.

Job Title: Facilities Technician
Company: Massachusetts Biomedical Initiatives (MBI)
Location: Worcester, MA
Employment Type: Full-Time

About MBI:
Massachusetts Biomedical Initiatives (MBI) is a non-profit organization focused on establishing Central Massachusetts as a global hub for biotechnology, biomanufacturing, and startups. We lead regional economic development initiatives, support workforce development pipelines, and support the startup cluster in the region through our incubator and accelerator programs.
Overview
We are seeking a skilled Facilities Technician to support the maintenance and operations of a 500,000 square foot, five-property biotech park campus in Worcester, MA. The ideal candidate will perform hands-on maintenance, repairs, and inspections to ensure the campus facilities, including specialized biotech lab spaces, operate safely and efficiently.

Key Responsibilities
• Maintenance & Repairs: Perform routine and preventative maintenance on building systems, including HVAC, electrical, plumbing, and specialized lab equipment (e.g., HVAC systems, exhaust fans, acid neutralization systems)
• Inspections: Conduct regular inspections of facilities to identify maintenance needs, safety hazards, or equipment malfunctions. Ensure compliance with biotech industry standards and regulations.
• System Monitoring: Monitor and maintain environmental controls, such as temperature, humidity, and air quality, critical for biotech lab operations. Operate building management systems (BMS) to track performance.
• Vendor Coordination: Assist in coordinating with external contractors for specialized repairs or installations. Verify work quality and adherence to campus standards.
• Emergency Response: Respond to after-hours emergencies, such as equipment failures or facility issues, to minimize downtime and ensure tenant safety.
• Documentation: Maintain accurate records of maintenance activities, inspections, and repairs using facility management software. Report findings to the Property Manager.
• Campus Upkeep: Support general campus maintenance, including minor carpentry, painting, and groundskeeping, to maintain a professional appearance.
• Team Collaboration: Work closely with the facilities team and Property Manager to prioritize tasks and ensure seamless operations.

Qualifications
• Experience: Minimum of 3 years of experience in facilities maintenance, preferably in commercial or biotech/lab environments.
• Technical Knowledge: Technical training or certification in HVAC, electrical, or plumbing systems preferred. Biotech facility certifications (e.g., IFMA or equivalent) are a plus. Familiarity with biotech lab systems, including HVAC controls, and lab-grade utilities. Ability to read technical manuals and schematics.
Skills:

Strong troubleshooting and hands-on repair skills. Basic computer skills for using facility management software and BMS. Effective communication for coordinating with team members and vendors. Ability to work independently and prioritize tasks in a fast-paced environment.
• Other: Valid driver’s license and ability to work on-site in Worcester, MA. Must be available for on-call emergencies.

Work Environment
• Full-time position based at the biotech park campus in Worcester, MA.
• Mix of indoor and outdoor work, with exposure to lab environments and mechanical systems.
• Opportunity to support cutting-edge biotech research in a dynamic, team-oriented setting.

Compensation
• Competitive salary based on experience.
• Medical and dental insurance
• Life insurance, STD & LTD insurance
• 403 (b) retirement plan with generous employer match
• Paid vacation, holidays, sick time, and bereavement
• Maternity/Paternity paid leave
• Supportive team structure and company culture with a focus on work/life balance

Why Join MBI?
As a Facilities Technician you will play a pivotal role in shaping the future of the life sciences industry in Central Massachusetts. You’ll work with a passionate team, engage with innovative partners, and make a lasting impact on the region’s economy and workforce. MBI offers a competitive salary, comprehensive benefits, and a collaborative work environment.